Shipping Policy

The delivery of goods ordered from this Website is subject to stock availability. We try to maintain accurate stock count of the goods but from time-to-time there may be a stock discrepancy and we may not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available goods to you and contact you about whether you would prefer to await the restocking of the back ordered items or if you would prefer for us to process a refund.

We offer free delivery all local (within Singapore) when you purchase from www.crystaltomato.com website.

For overseas orders, shipping costs are calculated upon checkout based on the weight, dimensions, and destination of the order. Payment for shipping costs will be collected together with the purchase price of the products.

Customs Duties/ Tariffs/Taxes at destination are buyer's responsibility.

Countries we ship to will be available upon check out.

We have appointed an authorized distributor and we do not ship to the following countries. Do contact us if you need further clarification contact@crystaltomato.com 

Japan 
Malaysia
India
Indonesia
Vietnam 
Philippines
South Africa
Hong Kong
Taiwan 
China 

We will take reasonable efforts to ensure that the goods will be delivered within 3-5 business days or delivered within the estimated time of arrival. Please note that delivery might be delayed during holidays or due to unforeseen circumstances.

Generally, orders shipped internationally are in transit for 7 - 22 days and we will take reasonable efforts to ensure that the goods will be delivered within the estimated time of arrival. Do note that the actual delivery date may be affected by flight arrangements, holidays, weather conditions, and other external factors. The tracking information would provide the most accurate delivery date.

We are not liable for delayed or retained shipments while the goods are   going through customs clearance.

We will take reasonable efforts to ensure that the orders will be dispatched (process) within 2 business days upon payment of an order, unless the item is out of stock or is unavailable.

Our warehouse operates from Monday - Friday from 9am to 6pm, except on Singapore national holidays. In these instances, we take reasonable steps to ensure   shipment delays will be kept to a minimum.

Return policy

Please note that we generally do not allow returns for goods. Our sales are considered final, and we only provide returns and refunds under specific circumstances, such as when goods are defective, not suitable for their intended purpose, inaccurate, or if there are missing items in your order."

While we typically do not accept returns of goods for any reason, you can submit your request for consideration at contact@crystaltomato.com . Each case will be individually reviewed for approval. Please ensure all requests are made within 3 to 5 working days of receiving your order."

Unfortunately, we cannot accommodate refunds or returns for any reason in such cases. All requests for returns or refunds must be submitted within 3 to 5 working days from the date customers receive their orders."

Crystal Tomato® Whitening Supplement is a natural food supplement made from a special non-GMO tomato we call Crystal Tomato® which is not available anywhere else.

Crystal Tomato® Whitening Supplement is natural and preservative-free.

Crystal Tomato® carotenoids are the key active ingredient in Crystal Tomato® Whitening Supplement. Carotenoids are a class of natural substances made up of naturally occurring pigments synthesised by plants, algae, and photosynthetic bacteria. Carotenoids function primarily as antioxidants.

Carotenoids are usually coloured, such as beta carotene—the orange in carrots—and lycopene—the bright red in tomatoes.

Crystal Tomato® carotenoids are colourless and do not absorb the visible light spectrum. They absorb only lower wavelengths like UV or higher wavelengths infrared or IR.

A fresh Crystal Tomato® contains 300 times more bio-accessible rare colourless carotenoids than an ordinary tomato. It would take 300 common market tomatoes to produce the equivalent of colourless carotenoids in a single Crystal Tomato® Whitening Supplement.

Because they contain coloured carotenoids, consuming regular tomatoes will not produce the same whitening effect nor protect skin from UV.

Furthermore, ingesting large amounts of coloured carotenoids will affect skin colour. Beta carotene, taken in large amounts over a couple of weeks,will eventually give skin an orange tint.

Recommended intake is one to two caplets a day. In view that the skin is a large organ, with benefits delivered head to toe, expect visible lightening in two to three months.

Some users attest to visible lightening in as early as three weeks of taking one caplet a day. Most can see skin radiance after a couple of weeks.

A study conducted at Singapore National Skin Centre (Study dated October 2013 to May 2014) has shown that after 56 days, 76.5% of patients showed a remarkable improvement.

Unless you have a tomato allergy, there are no known side effects. Crystal Tomato® Whitening Supplement is a natural food supplement which consists of natural crystal tomatoes and L-cysteine, an amino acid present in the body as well as a US FDA-approved food additive.

Crystal Tomato® Whitening Supplement is as safe as eating a tomato.

As a natural food supplement, it is suitable and safe for all—with the exception of those who are allergic to tomatoes or have been advised by their physicians not to consume tomatoes for any reason.

As a natural food supplement, you can take Crystal Tomato® Whitening Supplement indefinitely.

If the supplement is stopped, skin will eventually revert to its original state. It will not get worse, but benefits achieved from the supplement will be lost.

Yes. It is suitable for vegetarians and vegans.

Crystal Tomato® Whitening Supplement is made from a rare breed of non-GMO tomatoes we call Crystal Tomato® that have been freeze-dried into powder. As acids are water-soluble, when water is removed, the acids are also removed. No further chemicals are added.

L-cysteine is an efficacy booster. This amino acid increases the liver's production of master antioxidant glutathione. Glutathione converts dark brown melanin to pink melanin. Not all glutathione can be absorbed by the body; only L-cysteine-transformed glutathione is absorbed.

A study conducted at Singapore National Skin Centre (Study dated October 2013 to May 2014), a 20% increase in natural skin SPF occurred in 65% of participants after 12 weeks of taking Crystal Tomato® carotenoids.

It is necessary to continue using topical sunscreen. Crystal Tomato® Whitening Supplement provides some protection, but it is not sufficient to completely protect skin from direct sun exposure.

Just like eating a fresh tomato, Crystal Tomato® Whitening Supplement can be taken any time of day or night, before or after food. Whichever way you take it, we recommend that you develop the habit of taking it daily at the same time.

Crystal Tomato® Skin Clarity Cream (Advanced Formulation) is a remarkable depigmentation cream specifically formulated to treat dark spots and skin imperfections - all without harsh whitening agents. 

Our advanced formulation includes additional anti-glycation and regenerative properties that enhance smoothness, even-out skin tone, and make skin more luminous. 

It also increases skin elasticity and hydration while speeding up skin cell renewal - lightening spots faster than ever before. 

It is the perfect product to achieve a fair, radiant, and even-toned complexion.

It has a unique blend of ingredients, with innovative actives, and has more efficacies. While most depigmentation products only contain up to three active ingredients, an incredible array of the newest innovative actives in Skin Clarity Cream (Advanced Formulation) work together, targeting different pathways to lighten existing spots and synergistically block new dark spots production.  Among them, Tyrosinase Inhibitor Complex robustly inhibits an enzyme that forms facial dark spots, while super antioxidants vitamins, and unique marine algae help prevent further worsening while lightening facial spots.

Most topical depigmentation products contain only one to three active ingredients that reduce pigmentation. Recent research shows that this approach is not as effective.

Skin Clarity Cream is formulated to reduce the four main causes of hyperpigmentation—UVA/B rays, free radicals, inflammation, and melanin formation.

Our formulation incorporates 17 active ingredients working together to target not only melanin formation, but to stop the various aggravating factors of skin pigmentation like inflammation, oxidative stress, and ultraviolet radiation.

Absolutely not. Remarkably, our formulation uses no Hydroquinone, no Steroids, no Retinoid—and never will. This is another significant advantage over other products—since it uses none of the harsh whitening agents popular with many depigmentation products, it is a safe and non-invasive topical cream.

A study was conducted at Singapore National Skin Centre (Study on Melasma, National Skin Centre, Singapore, October 2013 to May 2014).

The trial involved 44 melasma patients selected from those who had been treated with Triple Topical Therapy—Hydroquinone 4%, a Steroid, and Retinoid, the industry gold standard for melasma treatment—but had not achieved the improvements anticipated.

Participants saw a 25% improvement after just 56 days. The results grew more significant with time, showing over 50% improvement after 84 days.

These results were published in the peer-reviewed Journal of Pigmentary Disorders (USA).

If Skin Clarity Cream is discontinued, skin will revert to its original state. This includes vulnerability to aggressors without the benefit of the cream’s protection.

The skin is a living organ. Common aggressors such as hormonal issues, stress, environmental pollution, medication, among otherscan trigger the excessive dark spots formation that leads to even more serious skin issues.

It is also important to remember that the activity of any cosmeceutical product is only temporary. Any product that triggers permanent activity is likely to be unsafe.

No. Skin Clarity Cream contains antioxidants, anti-inflammatory, and sun filtering properties which help protect the skin during sun exposure.

Most definitely. The use of sunscreen is a must even if the product you are using contains some degree of sunscreen properties.

Always apply sunscreen as the final step to your skincare routine. Avoid massaging or rubbing in sunscreen as its primary function is to act as a barrier to shield your skin against sun damage.

Skin Clarity Cream contains a mild exfoliating agent. In some rare instances, mild peeling occurs during the initial period of use.

  • It helps clear facial dark spots and most forms of skin pigmentation.
  • It helps even out skin tone.
  • It inhibits the formation of new pigmentation.
  • It contains mild exfoliants to rejuvenate skin.
  • It contains antioxidants, UVA and UVB filters, and anti-inflammatory and moisturising agents to protect skin.
  • It gives skin radiance.
  • It does not leave skin dry and irritated.
  • It is convenient because it is safe and gentle enough for daily use.

Anyone who wants a brighter, lighter, and more even skin tone can use Skin Clarity Cream. While it has been proven to be very effective for more severe skin pigmentation problems, it is perfectly safe to use for cosmetic purposes.

Yes! Skin Clarity Cream helps lighten dark acne scars and helps acne sufferers maintain an even tone over an uneven complexion.

Skin Clarity Cream is indeed useful in reducing and alleviating hyperpigmentation caused by laser or IPL treatments.

Skin Clarity Cream (Advanced Formulation) is manufactured in Singapore.

The colour is due to some natural ingredients in the formula. It is normal to expect slight colour variations in different production batches. The colour of the cream is not indicative of its efficacy.

It is natural for any acid blend product to turn darker over time. The changes in colour absolutely do not affect its efficacy as a treatment.

As a treatment cream, Skin Clarity cream should always be applied as the first product onto bare, clean skin for best absorption.

If your skin is very dry, you may apply a light moisturiser before applying Skin Clarity Cream.

For severe melasma, apply a thin layer of Skin Clarity Cream onto the whole face. Then you may apply more cream directly onto the melasma spots. Gently massage to ensure absorption.

For small affected areas, apply Skin Clarity Cream only on specific areas of concern.

While Skin Clarity Cream is compatible with most skincare products, some caution must still be exercised: avoid combining it with other whitening products that contain acid or bleaching agents.

Skin Clarity Cream is mild, safe, and non-invasive. It is typically applied twice daily— after cleansing the face in the morning and right before bedtime. The treatment can be repeated throughout the year.

It is not advisable to use any cosmetic products immediately following laser treatment and especially if the procedure results in abrasions or lacerations.

A mild foaming cleanser in the morning is recommended. Using a make-up remover before washing is not required unless you are wearing make-up or sunscreen over the cream.

A study conducted at Singapore National Skin Centre (Study on Melasma, National Skin Centre, Singapore, October 2013 to May 2014) indicated that patient with dark spots on their face had improved their skin condition, up to 25% were recorded after 56 days, and up to over 50% after 84 days. Results from the clinical trial were measured using both Visia Skin Analysis and Mexameter by dermatologist-investigators.

For more details, please refer to the question, Is Skin Clarity Cream effective for dark spots? Is there any medical evidence to support this?

Those with ultra-sensitive skin may feel some slight itching or a minor stinging sensation after the first application; sometimes, redness may follow. These

symptoms are temporary; if they persist or if you develop an allergic reaction, stop using the product.

Skin Clarity Cream and Crystal Tomato Whitening Supplement can be used independently and still provide good results.

Nonetheless, findings from the clinical trial conducted in 2014 have shown that combiningSkin Clarity Cream and Crystal Tomato Whitening Supplement produces optimal results in reducing hyperpigmentation and achieving a lighter, brighter, and more even skin tone.

Taken orally, Crystal Tomato Whitening Supplement produces a whole-body lightening effect.

There is no Crystal Tomato® carotenoid powder in Skin Clarity Cream. Although this powder works perfectly in oral supplements, it has absolutely no effect when applied topically as it cannot be absorbed via topical application.

  • Store at room temperature, away from heat and humidity.
  • Ideally, store the cream between 18 to 23 °C.
  • Keep the cream away from direct sunlight.

Sunscreens, topically applied, absorb or reflect harmful blue light and ultraviolet and infrared radiation. This helps protect the skin against sunburn, premature aging, the formulation of dark spots, and the risk of skin cancer.

There are two types of ultraviolet radiation—UVA and UVB. The difference is in the wavelengths: UVA, long wave ultraviolet A, penetrates deep into the dermis, the skin’s thickest layer. UVB, short wave ultraviolet B, causes harm to the superficial layers of the skin.

UVA causes skin damage including dark spots, premature aging and photo-aging or skin wrinkling. It also suppresses the immune system. UVB is the culprit behind sunburn and the risk of skin cancer.

Blue light—also known as High Energy Visible Light or HEV—is a short wavelength that produces high amounts of energy ranging from 380 to 500 nanometres. It is scientifically proven that blue light causes skin damage including the cause of dark spot, inflammation, photo-aging—skin wrinkling and sagging—and it induces oxidative stress and weakens the skin’s surface.

Blue light penetrates deeper into the skin compared with UVA and UVB. Some studies also suggest that blue light induces skin pigmentation more than UVA and is the major culprit for the cause of dark spots.

Beyond Sun Protection is proven in a study conducted at Singapore National Skin Centre (Study on Melasma, National Skin Centre, Singapore, October 2013 to May 2014), with a protection score rating of 54.1% from Blue Light.

SPF is short for Sun Protection Factor and specifically indicates protection against the UVB rays that cause sunburn.

For example, if your skin normally burns after 10 minutes under the hot sun without protection, an SPF 50 sunscreen would provide 50 times the protection versus bare skin. This means 500 minutes of sun exposure before you start to burn.

Beyond Sun Protection has a score rating of SPF 79.7.

PPD or Persistent Pigment Darkening is an in vivo method for measuring UVA protection. This is a highly effective method for assessing UVA protection and is mandatory in Japan and Europe.

Beyond Sun Protection demonstrated a score rating of PPD 17.2.
(PPD10 blocks 90% of UVA rays)

PA or Protection Grade of UVA is another measurement of UVA protection. PA++++ grade offering protection of 15 and above is currently the highest rating for UVA protection.

Beyond Sun Protection offers UVA protection of 17 and above.

Non-comedogenic and non-acnegenic denote that the product will not clog pores, cause acne, nor make an existing acne condition worse.

Environmental pollutants are scientifically proven to cause skin damage by inducing free radicals and oxidative stress resulting in premature aging, the formulation of dark spots, and skin inflammation.

Free radicals are created when UV rays come into contact with your skin. Free radicals cause skin inflammation and damage, leading to premature ageing, wrinkling—even serious skin health issues.

Antioxidants are clinically proven to effectively fight free radical damage. They safely interact with and neutralise free radicals, helping protect your complexion to keep it looking fresh and radiant.

Sunscreens offer varying degrees of protection against UVA and UVB. However, sun damage is not caused by UVA and UVB alone. Recent scientific evidence has revealed that blue light or HEV is also a major cause of dark spots and premature skin aging. Environmental pollution, too, has been shown to be very harmful to the skin.

A good sunscreen, then, must offer adequate and effective protection against all these—UVA/B, HEV, and environmental pollution. Hence, protection score ratings of SPF, PPD, and HEV provide the first clue to choosing the right sunscreen.

Next, ensure that the product score rating stated are clinically proven. The sunscreen should also have anti-pollution and antioxidant properties and be non-comedogenic. Needless to say, the texture of the sunscreen is also an important factor to consider.

A physical sunblock (also known as a mineral sunblock) creates a barrier on the skin that filters out UV rays. It literally blocks UV rays from penetrating the skin. A chemical sunscreen penetrates the skin, absorbs UV Light, turns it into heat, and releases it from the skin.

Beyond Sun Protection has the best of both worlds—it is both a physical sunblock and a chemical sunscreen and offers complete protection both ways.

There is a bewildering range of sunscreens at various price points from all over the world. What makes Beyond Sun Protection special?


Beyond Sun Protection is a standout facial sunscreen that took five years to develop. Numerous research studies, trials, and formula testing were conducted across various countries during this time. The final product guarantees more than adequate protection against blue light or HEV at 54.1%, UVA with PPD 17.2, and UVB with SPF 79.7.

All protection score ratings of Beyond Sun Protection are clinically derived and proven. In addition to the broad-spectrum protection against harmful sun radiation, Beyond Sun Protection is also anti-pollution, antioxidant, and offers protection against infrared radiation; it is hydrating, whitening, and non-comedogenic. Each of these claims is fully supported by stringent lab test and A study conducted at Singapore National Skin Centre (Study on Melasma, National Skin Centre, Singapore, October 2013 to May 2014).

Despite the complete and very high protection level against sun damage to the skin, this cream is also extremely wearable—light, non-greasy, and with a dry touch. In fact, this is the first thing you will notice—how wearable it is— and is the result of years of relentless testing.

Beyond Sun Protection has been tested for: SPF in vitro and in vivo with a score rating of SPF 79.7; blue light or HEV in vitro and in vivo with a score rating of 54.1%; PPD or Persistent Pigment Darkening in vivo with a score rating of 17.2 (PA++++); and anti-pollution, infrared protection, antioxidant, non-comedogenic, non-acnegenic, hypoallergenic, and whitening properties. It was also tested for its ability to hydrate, with results showing a 32% increase in moisture after 27 days of use. All claims are fully supported by scientific evidence.

Besides complete protection against the harmful effects of sun radiation, Beyond Sun Protection is also tested in a study conducted at Singapore National Skin Centre (Study on Melasma, National Skin Centre, Singapore, October 2013 to May 2014) and proven to protect skin against environmental pollution. It also contains antioxidants to fight free radicals and assists skin hydration and whitening.

Beyond Sun Protection is available at authorised medical aesthetics clinics, hospital pharmacies, and exclusive premium spas and clubs. View

Always apply sunscreen as the final step of your skincare regimen before foundation and makeup.

Squeeze out approximately 1.5 to 2 cm of Beyond Sun Protection from the tube. This should cover the face and neck sufficiently. We strongly recommend applying sufficient cream to fully cover the face and neck for effective protection.

Always re-apply after swimming, perspiration, and after wiping your face. We recommend re-applying every two to three hours when under blazing hot sun.

Sunscreen should be applied after skincare products as the last step. However, sunscreen should be applied before foundation and makeup. Do not mix sunscreen together with other skincare products or makeup.

It is usually considered safe to apply sunscreen on children and babies over six months. Do not use sunscreen products on babies under six months old.

People with severe eczema and skin diseases should consult a doctor before using Beyond Sun Protection. People who are sensitive to ingredients in the sunscreen should also not use it.

Don’t worry, just wash it out with plenty of water.

Use makeup remover to remove all traces of product. Afterwards, wash with foaming cleanser.

It may cause some minor staining, but this can be easily removed by washing with detergent. As with any sunscreen, wash stains immediately—do not leave the stain to penetrate overnight.

The validity of Beyond Sun Protection is three years from its manufacturing date. The expiry date can be found on the box as well as on the crimped edge of the product.

Loyalty Program

Creating an account is quick and easy. Just click here to create one. All you need is to provide your name, email and a password. Registration for a new account takes less than a minute.

For new members, you will immediately enjoy a 5% discount* off your first purchase.

* not applicable to all types of Bundles and Beyond Sun Protection 

Members will be the first to know when there are sales, event etc

Members can use their accumulated rewards points for their next purchase. No expiry date and limitation on the rewards points. You can redeem as many as you want. Earn points when you shop.

You can earn more Crystal Points by doing the followings:

a) Every SGD1 spent will be entitled to 10 Crystal Points. You can redeem your Crystal Point in your next order. 

For example: When you make a purchase of Crystal Tomato® 

b) Simply follow us on our Instagram, you will earn 50 Crystal Points immediately.

c) Click ‘like’ on our Facebook, you will earn 50 Crystal Points immediately.

Before Checkout, Sign in via the "My Account" page (https://crystaltomato.com/account) 

OR Sign in via Smile widget (the Crystal Rewards icon on the bottom left of the webpage)

  1. Click on the Smile widget (the Crystal Rewards icon on the bottom left of the webpage) and you will see your Crystal points.
  2. Select “Ways to redeem”, next select “Redeem”, You can either click “Apply code” to apply the discount directly or copy the discount code and apply during Checkout.